Privacy Policy

Last updated: December 2024

Introduction

Renaim ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

Information We Collect

Shop Information

When you install Renaim, we collect:

  • Shop domain and basic store information
  • Product data including titles, IDs, handles, types, vendors, and metadata
  • Product image information including filenames and IDs
  • Access tokens necessary for API communication

Usage Data

We automatically collect:

  • Naming patterns you create and save
  • Application usage statistics
  • Error logs for debugging purposes

How We Use Your Information

We use the collected information to:

  • Provide and maintain the image renaming functionality
  • Save and retrieve your custom naming patterns
  • Authenticate your shop and maintain secure sessions
  • Improve our service and fix bugs
  • Respond to support requests
  • Comply with legal obligations

Data Storage and Security

Your data is stored securely using industry-standard encryption methods:

  • Shop session data is stored in our secure Supabase database
  • Naming patterns are associated with your shop and stored encrypted
  • We use HTTPS for all data transmission
  • Access tokens are encrypted at rest

We retain your data only as long as necessary to provide our services or as required by law.

Data Sharing

We do not sell, trade, or rent your personal information. We may share your information only:

  • With Shopify as required for app functionality
  • With service providers who assist in operating our application (e.g., Supabase for database hosting)
  • If required by law or to protect our rights
  • In connection with a business transfer or acquisition

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (this will require app uninstallation)
  • Object to or restrict certain processing
  • Data portability where applicable

To exercise these rights, please contact us at support@renaim.app.

Shopify Merchant Data

Our app integrates with Shopify and accesses merchant data through Shopify's APIs. We handle this data in accordance with Shopify's API Terms of Service and only access the minimum data necessary for our app's functionality.

Cookies and Tracking

Renaim does not use cookies or tracking technologies on this marketing website. The application itself uses session storage for authentication purposes only.

Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@renaim.app
Website: https://renaim.app

Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your data based on:

  • Contract performance: To provide our services
  • Legitimate interests: To improve our services and ensure security
  • Legal obligations: To comply with applicable laws
  • Consent: Where specifically requested